Job Vacancies You Can Apply For Now

1. Customer Experience Manager

First Degree in Marketing, Information Technology, Public Relations, Business

Administration, Economics, Finance, or any other related field. The equivalent of the same in working experience is also acceptable.

What does the job involve? 

Develop and Implement the Customer Experience (CX) operations model including journey management, and strategy leveraging the existing technology stack to drive delightful experiences across all product portfolios and customer segments and improve customer retention and loyalty outcomes.

Continuously evaluate, improve, and deploy onboarding and training strategy resources across customer segments and products, to improve early product adoption and reduce early-stage churn propensity.

Qualifications

Minimum 8 years’ experience in customer service, engaging in acquisition,re-engagement and retention strategies.

Solid experience with Customer Service Systems and KPI metrics, with experience in basic set- ups and development of corporate-level CS programs and campaigns

Experience working with multiple communication channels in consumer interactions

Eager to work in an entrepreneurial environment and help drive innovation

Can be very patient and empathetic to customer needs, and can maintain professional composure in difficult situation

Enjoys educating customers about various product features and is eager to help customers succeed

Excellent communication skills that will ensure effective conveyance of information and execution of duties in a cross-functional setting.

First Degree in Marketing, Information Technology, Public Relations, Business

Administration, Economics, Finance, or any other related field. The equivalent of the same in working experience is also acceptable.

Benefits

Package includes guaranteed take home

20 days holidays + public holidays

Enhanced Parental + Family Leave – 60 days paid Maternity Leave and 20 days paid

Paternity Leave. Our Adoption Leave policy follows the similar arrangements.

12 days paid Sick Leave

Health Insurance or Medical Allowance

Robust Learning and Development Opportunities

Team-building activities and social events

Amazing team culture!

Click here to APPLY

2. Head of HR & Admin

Location: Lagos

Job Type: Full-time

Our client, a leading educational institution, is seeking a motivated and experienced Head of Human Resources and Admin to oversee HR and administrative operations.

Responsibilities:

Align HR & Admin initiatives with organizational objectives.

Develop and implement talent acquisition strategies.

Coordinate onboarding programs.

Drive performance management and employee development.

Develop career development and succession planning systems.

Handle employee relations and ensure policy compliance.

Provide strategic direction for HR & administrative functions.

Ensure compliance with employment laws and regulations.

Foster a positive and inclusive work environment.

Qualifications:

Bachelor’s degree in Human Resource Management or related field; MBA is a plus.

Minimum of 8 years of experience, with at least 3 years in senior management.

Professional certifications (e.g., CIPM, SHRM).

Experience in the education sector preferred.

Excellent interpersonal and negotiation skills.

Strong knowledge of employment laws and regulations.

How to Apply:

Email your CV to talentsearch@firstexcelsia.com with the subject "Head of HR and Admin".

3. Finance/ Admin Officer

Industry : Technology

Location: Ikeja

Reports to: Chief Financial Officer

Job Purpose: We are seeking a highly motivated and organized Finance & Admin Officer to join our growing team. This role will be responsible for a variety of financial and administrative tasks, ensuring the smooth operation of our financial systems and processes.

This individual will ensure accurate financial reporting, effective management of resources, and compliance with Nigerian tax laws and regulations. The role requires proficiency in accounting software such as Sage, Tally, Odoo, QuickBooks, and Zoho, and a strong command of Microsoft Excel, PowerPoint, and other office tools.

Liaises with: All departments in the Organization

Principal Duties and Responsibilities: Financial Management

• Assist with research, filing, data entry, recording, and maintaining accurate and complete financial records.

• Assist with the preparation of financial reports.

• Use ERP software for financial management tasks.

• Compile and analyze data, track information, and support the company or clients as part of the accounting team.

• Take on additional tasks or projects to learn more about accounting and office operations.

• Process accounts payable and receivable.

• Reconcile bank statements.

• Prepare financial reports (e.g., income statements, balance sheets) using the ERP.

• Assist with budgeting and forecasting.

• Manage cash flow and ensure timely payments to vendors and creditors.

• Track and analyze financial data to identify trends and opportunities.

• Stay up to date on Nigerian tax laws and regulations to ensure compliance.

• Assist with tax preparation and filing.

• Manage accounts payable and receivable, ensuring timely and accurate processing.

• Conduct bank reconciliations and monitor cash flow.

• Handle payroll processing and ensure all statutory deductions are made.

• Shadowing members of the accounting department as they perform their duties.

Administrative Responsibilities

• Provide general administrative support, including scheduling appointments, managing travel arrangements, and maintaining databases.

• Liaise with internal and external stakeholders on various administrative matters.

• Handle office supply inventory and ordering.

• Maintain a filing system for financial documents, records, and reports.

Competency and Skills Requirements

• Industry Knowledge

• Culture-Oriented Mind-set

• Oral & Written Communication skills

• Relationship Management

• Sound ethics and integrity.

• Technological competencies.

Minimum Qualifications: • Bachelor’s degree in accounting, Finance, Business Administration, or a related field.

• 1 to 2 years of relevant work experience in finance and administration.

• Experience with accounting software (Sage, QuickBooks, Tally, Odoo, Zoho) and Microsoft Office tools (Outlook, Teams)

• Understanding of Nigerian tax laws and regulations.

• Professional certification (e.g., ICAN, ACCA) is an added advantage.

• Basic knowledge of tax regimes, including VAT, WHT, and relevant taxes on customer and vendor invoices.

• Ability to work in a fast-paced, changing environment.

• Demonstrated team player and confident self-starter.

• Proficiency with computers and a strong aptitude for maths.

• Curiosity and desire to learn and expand skill set.

• Flexible, adaptable, and open to change.

• Interested candidates should send cv to info@orsarothadvisory.com

4. Retail Sales Specialist 

Location: Obanikoro,Lagos.

Job Mode:  Onsite

 

ORGANISATION RELATIONSHIPS 

Directly report to: Head,Sales and Marketing

Directly Supervises: Merchandizers

TASKS AND RESPONSIBILITIES 

• Partnership with all MEGA Retail outfits in Nigeria.

• Business development through tracking of latest market trends and identifying opportunities.

• Creative Engagement of Partners outlets for maximum revenue generation.

• New products introduction and listing.

• Trade terms enforcement.

• Management of merchandizers.

• Monitor and report on market and competitor activities and provide relevant reports.

• Merchandizers' roles definition, management and engagement.

• Deliveries and RMA Management.

JOB SPECIFICATIONS 

• At least a bachelor’s degree or equivalent with a relevant certification in sales.

• At least 4-7 years of relevant and progressive experience.

• Great business communication (including written and verbal) skills.

• Expert presentation and interpersonal skills.

• Good carriage, professional appearance and outlook to work.

• Strong ethical perspectives.

RENUMERATION:  Highly competitive pay

METHOD OF APPLICATION

• Interested and qualified candidates should send their CV to: hr@prag.global using the Job Title as the subject of the mail.

5. Customer service and Sales Rep.

Location: Igando Lagos

Gender: Female (For Gender Balance)

Net pay: 80k-100k

Other Benefit: Leave and leave allowance, HMO, Pension, Group Life Assurance

Responsibilities

•Deliver the monthly sales targets.

•Build and maintain existing Customers relationship.

•Achieve availability and visibility of our products in wholesale and retail outlets in the region

•Work with Sales team to achieve high sales target.

•Monitor, record and report all activities as it relates to our product and transactions in the east.

•Over seeing the expansion and growth of our products in the Western part of Nigeria,

 Job Requirements

•Education: Minimum of Bsc/HND in Business Administration or related field

•Experience: Minimum of 1 year experience as a sales personnel in an FMCG

•Basic knowledge in MS office suite (Excel, word, powerpoint) 

•Great Communication skills

•Good Recording and Reporting skills 

•Positive attitude to work, Honesty and High driven for achieving goals.

Applicants must be based in Lagos

Qualified candidates should send CV to HR@Zenfixnigeria.com

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